1. what is the main product you are in line ?
We are factory for power supply ,transformer ,lighting including some other electric accessories .
2.what is the warranty of your product and how can I guaranteen ?
Warranty is 2-3years and sample will be offered first,bluk goods will be done as agreed. You can ask full payment refund in case of any problem with the products or we can replace all goods with new ones .
3.will sample be in charged ?
For waterproof transformer ,sample will be charged and i can return the cost when order confirmed .
4. do your factory have the ability to do research and development ?
Yes, our engineering department has 7 people, we have the research and development capabilities. We also collect regularly each customer feedback,product improvement and new product development.
5.What additionl service can you provide ?
We can help purchasing other kinds of products you are requesting ,deliverying all your goods together and also serving as third-party for inspecting your other products if required .
Considerable Service
1. We will response each inquiry in detail within 24hours.
2. Strong R&D team with trained engineers, providing technical support..
3. Free samples will be provided for your tesing.
4. OEM & logo printing service will be offered.
5. Strict Quality control (100% burn-in test before the delivery) .
6. Short lead time (less than 2 weeks) for small orders.
7. Strong enough package to avoid any damage during the transportation.
8.Welcome clients to visit us to have face to face conversations.
Welcome to your Inquiry(*^__^*)This is Carolina for you .